Website Terms of Service and Conditions of Use

Please be sure to read this terms of service and conditions of use document (“Agreement”) completely as it covers the terms and conditions that apply to your use of this Website and the services it offers. This agreement may change from time to time. By continuing to use the Website following such modifications, you agree to be bound by any modifications to this agreement. Your use of this Website constitutes your agreement to all terms, conditions, and disclaimers contained in these Terms of Service. By checking the box, “I agree to the Website Terms of Service and Conditions of Use and Services Agreement,” you affirmatively and unconditionally agree to have these Terms of Service and Conditions of Use agreement presented electronically, as displayed at this time, and hereby adopt the checkbox as your electronic signature, and consent and agree that your electronic signature has the same effect as if you signed this agreement in ink.

THE PURPOSE OF THE WEBSITE

The purpose of this website is to provide a platform for you and your spouse to complete an agreed divorce almost entirely virtually. This website offers an affordable online divorce service, facilitated by a legal attorney specializing in uncontested divorces, operating within the scope of the relevant laws.

SERVICES OFFERED

The attorney services provided on this site are specifically intended for the purpose of aiding in uncontested divorces, adhering to the relevant laws. The legal services offered here are suitable substitutes solely for spouses who have agreed on their divorce terms, a process legally termed as an uncontested divorce. However, our online services do not provide the kind of legal advice typically given by a duly licensed attorney in situations where you are in conflict with your spouse and anticipate litigation.

Legal Services Fee: The Legal Services Fee, also known as a services fee, is charged for the professional attorney services as specifically outlined in the Attorney Services Agreement (also known as the “Services Agreement”). In brief summary, the services fee is paid for the online attorney to provide limited legal advice as needed in order to prepare divorce documents for you that reflect the agreements you reached with your spouse as you set forth in the Online Interview. Alternatively, the online attorney can prepare the documents necessary for you to simply initiate your divorce while you work on reaching an anticipated agreement with your spouse. The price of the legal services fee is based upon your service-level selection. Additional services are offered by the online attorney as outlined in the Services Agreement. Other services may include online notary and court e-filing services.

SERVICE LEVELS

There are three levels of service offered: (1) Same Day Service; (2) Standard Service; and the (3) Flexible Payment Plan.

Same Day Service: The Same Day Service is the premium service offered by this Website. In order to receive your attorney prepared and reviewed documents back the same business day, (i.e., Monday through Friday), you must provide accurate and complete information by submitting the online interview and, if required, answer any additional questions sent to you by way of email. All information must be received from you no later than 12:00 PM EST. Accurate and complete information received after 12:00 PM EST shall result in the Same Day Service being completed by 4:00 PM PST the next business day. Should you elect Same Day Service on a Friday, the next business day shall be the following Monday provided it is not a holiday. Should you elect Same Day Service the day prior to a holiday, the next business day shall be the first week day following that holiday. Should we fail to provide Same Day Service in accordance with these service limitations, you may request a refund of the pricing difference between the Same Day Service and 3-Day Service fee. To obtain the pricing difference refund, you must adhere to the refund policy and process described within these terms of services to include the submission of a refund request form.

Standard Service: The Standard Service option ensures you receive your completed documents within 3 to 5 business days. Service shall begin after you submit accurate and complete information to the case attorney by way of the online interview, and if required, answering additional questions posed by way of email.

Flexible Payment Plan: The Flexible Payment Plan allows you to start your case by paying the case processing fee and paying the service fee at a later time in one sum or by making payments of $149.00 until the balance of the service fee is paid in full. You must pay the balance of the service fee in order to submit your information to the case attorney by way of the online interview. After paying the service fee balance, your case documents shall be provided in accordance with the Standard Service option as described above.

Payment Options: You can make payments for all services by way of the Website using a credit card or online check. Alternatively, you may pay any service fee by telephone. A $29.99 convenience fee will be added to the cost of the purchased service or services when payment is made by way of telephone. If multiple services are purchase during a single phone call, only one convenience fee will be charged; otherwise, a convenience fee may be collected for each service purchased.

Non-refundable Case Processing Fee: In order to begin processing your divorce case on this Website, you must pay a non-refundable case processing fee of $50.00. The case processing fee, also commonly referred to and known as a case setup fee, is non-refundable. Immediately upon receipt of that amount from you, your online account is set up and created by us, and you are granted instant online access to the private, restricted client area of the Website which contains the Online Interview. Your ability to login to the client area using your email address and password is affirmative, unconditional, and irrevocable confirmation that you have received the case processing product and service.

SERVICE LIMITATIONS

Account Expiration: After paying the case processing fee, as described above, your account will expire after 120 days or 30 days after you receive your completed case documents, whichever occurs first. If you fail to complete the online interview within 120 days, you will have to pay a new case processing fee in order to complete the online interview. Information entered into the online interview is provided by you voluntarily, and you are not required to enter any information you do not wish to provide. The information requested in the online interview is used by your case attorney and staff to prepare your divorce documents. The information you submit via your online interview is removed from the Website at the time of account expiration. You may request to have your information removed sooner by sending us a message from within the case area.

Document Expiration: Due to the passage of time and the ever-changing nature of the court system, the legal documents or the content thereof will eventually become obsolete. As such, any documents you obtain from this Website are only warranted for 30 days from the date you receive them from the case attorney. Your failure to file the documents provided to you with the court in a timely manner (e.g. within 30 days of receipt of same) could result in your documents becoming outdated or rejected by the court due to changes in laws, procedures or the court forms. We will use reasonable efforts to provide up to date documents. All documents should be used only for the particular purpose for which they were meant to be used.

Title and Ownership; No Commercial use limitation; terms of the license (a) No title transfer. The Website and documents, and copies of documents or the website portions downloaded by you are owned exclusively by the Website, and are licensed to you as provided for in this Terms and Conditions of Use; the Website does not transfer to you title to any tangible copy, or original, of the documents or any part of the Website. (b) License: You are solely authorized to use the services you have purchased from the Website. No unauthorized party shall have copies or use of the materials you have gained from this Website. Copyright and ownership of the materials belong only to the Website. Limitation of liability: Please read this carefully as the following are the terms upon which the Website provides documents to you. The Website has included within this agreement a disclaimer of its liability in respect to the documents.

DISCLAIMERS, PLEASE READ THIS IMPORTANT NOTICE WHICH AFFECTS YOUR RIGHTS

IF YOU USE ANY DOCUMENT IN THE SERVICE, IT WILL BE ON THE TERMS WHICH ARE STATED IN THIS DISCLAIMER. DOCUMENTS AVAILABLE ON THE WEBSITE HAVE BEEN PREPARED BY A LICENSED ATTORNEY. WHILE THE WEBSITE HAS USED REASONABLE CARE IN PROVIDING THE DOCUMENTS TO YOU, IN THE MAJORITY OF CASES THEY WILL HAVE TO BE TAILORED TO SUIT YOUR PARTICULAR CIRCUMSTANCES. THEREFORE THE BASIS ON WHICH YOU PURCHASE OR MAKE USE OF ANY DOCUMENT IS THAT THE DOCUMENT IS SUITABLE TO BE USED BY YOU IN CONJUNCTION WITH PROPER ADVICE AS TO ITS APPLICATION AND ADAPTATION FOR YOUR PARTICULAR REQUIREMENTS. THE DOCUMENTS ARE NOT MADE AVAILABLE TO YOU ON ANY OTHER BASIS. PLEASE NOTE ALSO THAT THE DOCUMENTS HAVE BEEN PREPARED IN LIGHT OF THE LAWS OF A PARTICULAR STATE AS SET FORTH IN THE DOCUMENT, AND THEY WILL NOT BE SUITABLE IN OTHER STATES OR OVERSEAS. THE WEBSITE DOES NOT TAKE RESPONSIBILITY FOR, AND YOU AGREE THAT THE WEBSITE IS NOT LIABLE FOR, LEGAL ADVICE PROVIDED BY ANY PERSON UNLESS THE LEGAL ADVICE IS PROVIDED TO YOU BY A DULY LICENSED ATTORNEY. ADVICE YOU RECEIVE FROM A LAWYER IS THE RESPONSIBILITY OF THE ATTORNEY. THE WEBSITE WILL NOT HAVE ANY RESPONSIBILITY AT ALL FOR ANY ALTERATIONS THAT MAY BE MADE TO ANY DOCUMENT AFTER YOU HAVE DOWNLOADED OR ACCESSED THEM. ANY RESPONSIBILITY THAT THE WEBSITE MAY HAVE TO YOU WILL NOT EXTEND TO ANY OF THE FOLLOWING: LOSS OR DAMAGE; OR, LOSS OR DAMAGE WHICH CONSISTS OF OR INCLUDES ANY WASTED EXPENDITURE, INDIRECT LOSS, LOSS OF PROFITS OR ANTICIPATED PROFITS OR GAINS OF ANY DESCRIPTION OR LOSS OF BUSINESS. IF A COURT OR ANY OTHER BODY HAVING THE POWER TO RULE ON DISPUTES DECIDES THAT ANY PART OF THIS DISCLAIMER IS NOT REASONABLE OR CANNOT BE ENFORCED FOR ANY REASON, THIS WILL NOT AFFECT THE VALIDITY OF THE OTHER PARTS OF THIS DISCLAIMER WHICH WILL CONTINUE TO BE IN FULL FORCE AND EFFECT.

Privacy Policy: Your privacy is important to us. We use your Personal Data only to provide services to you and to inform you of new features, services, and products supplied by ourselves or selected third parties. If you wish to discontinue receiving such offers, you may opt-out by contacting us directly or contacting the third party. We make no claims on the integrity of any third party.

Copyright and Trademark: This Website is Protected by the Copyright Laws of the United States of America.

A copyrighted work may not be copied, reproduced, distributed or publicly displayed without the consent of the author or copyright owner. Any unauthorized use of this Website or any of its contents, in whole or in part, shall be considered copyright infringement. It is illegal for anyone to violate any of the rights provided by the copyright laws to the owner of this copyright.

Should you infringe this copyright, you may be liable to the owner for relief such as injunction, impounding and disposition of infringing articles, attorney's fees, actual damages and any profits resulting from the infringement, or statutory damages up to $150,000 if the infringement was committed willfully.

For information regarding the authorized use of any of the contents of this Website, contact the website owner directly by way of the contact us option on this Website.

All contents of this Website are copyrighted. Company names mentioned on the Website may be the trademarks of their respective owners. No part of the site may be reproduced in any form, whether electronically or otherwise, without the prior consent of the Website, other than temporarily in the course of using the service or to keep a record of a transaction entered into using the service. Any rights not expressly granted herein are reserved.

Documents: Your documents will come already filled in with the information you submitted using the online interview accessed by way of the private client area. However, there may be some sensitive information that you may want to fill in yourself, such as social security numbers, financial data, or other compromising data. Should you elect to not provide certain information to us, you agree that it is your sole responsibility to add same to the documents. You understand that your failure to add missing information could result in your case being rejected by the court.

Quality Service: The Website is devoted to providing you with quality services. However, in the improbable event you should have any complaint with regard to our service or any products purchased from the Website, please send us an email by way of the contact page.

Further, divorce is a complicated issue, and we know that a host of things could arise during the process. As such, there are a number of things that are beyond our control. Our refund policy reflects our idea of fairness. Refunds will be given based on our Service Guarantee, which states: "If the court fails to accept your divorce documents at the time of filing due to our error, then we will correct the problem. If we cannot correct the error, then the service fee (not the non-refundable case setup fee) will be refunded at 100%." Our document guarantee only applies for 30 days after you receive your documents from us. If a refund is given outside of this predefined Service Guarantee it will be at the sole discretion of the Case Attorney.

Refund Policy: By submitting your credit card information and affirmatively agreeing to the Terms of Service and the Attorney Services Agreement, you agree and understand that the case processing fee is non-refundable and further agree that the service fee is non-refundable once you submit your case information, by way of the online interview, to the case attorney. Once you pay the case processing fee of $50.00, your online account and client file are created. You will be granted immediate access to the online client area. To gain access to the client area you will log into the same by using the email and password credentials you established during the sign-up process. For these reasons, the case processing fee is non-refundable. During the period between paying the case processing fee and paying the balance of the service fee you may make partial payments toward your service fee balance. If you decide not to complete the online interview for any reason, you are entitled to a refund of the service fee (i.e. amounts in addition to the initial $149.00) provided you have not submitted your online interview or communicated with the case attorney from the client area. Once you submit your online interview, your case attorney and their staff begin working on your case. Therefore, no refund of the service fee is available to you as legal services, once provided, cannot be undone. If you qualify for a refund of the service fee as explained above, it is separate and exclusive of the case processing fee is non-refundable.

You understand that the following basis for refunds are examples of reasons that are NOT an approvable basis for a refund of the case processing fee or any other services fee: 1) you and your spouse decide not to divorce; 2) you and your spouse reconcile; 3) your spouse dies; 4) you change your mind; 5) you do not qualify to get a divorce in the State where you elected to file your divorce; 6) problems relating to computers or inability to print our divorce documents; 7) you fail to ask for adjustments or modifications to your documents; 8) you decide to hire an attorney to represent you; 9) you alter the divorce documents we provided to you; 10) you claim credit card abuse or misuse without cause; 11) your divorce case becomes contested; 12) your spouse is unwilling to sign the divorce documents; 13) your spouse hires an attorney and contests the divorce; or 14) any other reason beyond our control that prevents you from proceeding with your divorce or our services.

Refund Request: You may request a refund at any time by contacting us by way of email or telephone and asking for a refund request form. We will then email you a refund request form. You must follow the instructions contained therein to submit a valid refund request to us. Failure to follow the instructions contained within the refund request form will result in your refund request being denied.

Refund Decisions: All refunds shall be determined by the case attorney. You shall receive a decision to your refund request after you submit a completed refund request form. Generally, refund requests are resolved within seven to ten business days after you submit it to us. Refund requests will be decided based upon these terms of service and the service guarantee.

Return of Funds: Any refund you receive will be assessed a fifty dollar ($50.00) administrative refund processing fee. The case attorney may on a case-by-case basis elect, at their own discretion to grant a refund outside of the Service Guarantee and issue you a refund of the service fee. All service fee refunds are subject to a fifty dollar ($50.00) administrative refund processing fee. All refunds shall be sent back to the credit card originally used to purchase our services. We do not have any control over the length of time it may take your bank or credit card company to issue a refund credit to your individual account. As a general rule, you should allow at least five business days for the credit to reach your individual account. However, depending on your credit card provider’s terms of service and their practices, it may take longer for the credit to reach your individual account. Please be aware that some credit card companies have in their terms that they have the right to take three to four weeks to credit your account with a refund credit. Once we notify you that we have issued you a refund credit, you should inquire with your credit card company about their policies and procedures with regards to refund credits as we have no control over your credit card company’s processes and procedures or how quickly they will credit your individual account.

Service Guarantee: If the local court does not accept the divorce documents initially, we will adjust the documents, as needed, as long as your documents were filed within 30 days of receiving your documents from us. Some local courts have forms that are not available on the computer. In this case, you will have to provide us with the local form, in whatever format you can, if you would like to have a particular local form completed for you. Alternatively, you may be required to complete the form at the time of filing your documents with the court. In general court, specific forms are very simple in nature and can usually be completed in a few moments of time during your visit to the court. The court requiring a unique form does not deem a refund of our service fee. We are not responsible for local court forms or processes as they continuously and often change without any public notice.

Billing Disputes: This Website is only responsible for providing you with your client area access information and is not responsible for your subsequent use of same or your failure to use it for any reason, including failure to save the access information or your loss of access information. The Website, at its sole discretion, may provide you with access to information in a variety of ways, such as displaying this information on a web page or providing this information through email. You agree that for purposes of any billing disputes, to demonstrate access was granted to you by this Website, it will be sufficient for the Website to show copies of the emails containing your access information or to provide a record of time and IP address used by you to submit your payment and your views of any restricted web pages that require access information to view the restricted web pages. Further, this Website may provide a record of your access history of the client area as well as information you submitted and actions taken therein. Such shall further demonstrate this Website provided you with access to the client area. Notwithstanding the Service Guarantee that this Website offers, you agree that all payments made for case processing are final and non-refundable.

Special Circumstances: (1) If in the course of your divorce, you or your spouse decide to divorce in a different state and you desire us to prepare your documents for the new State, there will be a fee for redrafting your divorce documents for the new State because divorce documents, processes and laws vary from State to State. You will also need to execute a new Attorney Services Agreement and pay an additional service fee. You do not have to pay the case processing fee again. However, this requirement also applies if your State changes their mandatory documents/forms in the time between your receipt of the completed documents/forms from us and the time you file them with your local court. Again, our document guarantee only applies for 30 days after you receive your documents from us. If you fail to file your documents timely (e.g. within 30 days), you may need to update your documents/forms and the process will have to be redone should the laws and forms change between receiving them from us and your filing them with the court. (2) If in the course of your divorce, you decide to switch the Plaintiff and Defendant or Petitioner and Respondent designation, there will be a fifty dollar ($50) charge for adjusting all of the documents. (3) There are additional fees associated with the preparation of the documents associated with a Missing Spouse divorce if this service is available in the State where you elected to file your divorce. Preparation of the required documents will require you to pay the difference between an uncontested divorce service fee and the missing spouse service fee. (4) Any fees associated with "Service" or “Service of Process” to the Defendant (Respondent or equivalent) will be your responsibility and are separate from our service fee. (5) Any Court Costs, including but not limited to the court filing fees are your responsibility and are separate and apart from the service fee. Court fees are paid directly to the court if you self-file. The court fee is paid to the Website if you elect to have the online attorney e-file documents with the court. (6) Should you need to make modifications or adjustments to your documents after you receive them, and the changes are not due to a mistake we made in preparing your documents, you will be assessed a $50 revision fee. You understand that we prepare your documents based upon the information you provide us, and all changes requested by you require staff and attorney time to review your change requests and time of the attorney and staff to make the requested changes to the appropriate documents.

Military Divorce: When one or both spouses are active in the military at the time of their divorce or dissolution, the waiver of the Soldier and Sailor Relief Act will need to be signed. Both parties must agree to the divorce and be willing to sign all documents requiring their signature. Also, at least one of the Spouses must be present in the US to complete the divorce at the local county courthouse or at least be willing to travel to the court to complete the case. You or your spouse must qualify for residency in the State and County in which they wish to file in order to file for divorce in the State and County.

Prohibited use: As a condition of your use of this Website, you warrant to us that you will not use this Website for any purpose that is unlawful or prohibited by these terms and conditions of use. Hyperlinks: This Website contains hyperlinks to websites operated by third parties. These hyperlinks are for your reference only. We are not responsible for the content of other websites. We include these hyperlinks for your benefit and do not endorse their content in any way.

WARRANTY; DISCLAIMER AND LIMITATION OF LIABILITY

(a) Warranty. THIS WEBSITE MAKES NO IMPLIED WARRANTIES OF ANY KIND, AND HEREBY DISCLAIMS ALL SUCH WARRANTIES, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY OF NON-INFRINGEMENT. (b) Liability. In no event will this Website be liable for any indirect, incidental, special or consequential damages arising out of or in any way connected with the use of the Documents or web site, whether based in contract, tort, strict liability or otherwise. The liability of the Website for direct loss arising out of use of the Documents received through this Website, whether based in contract, tort, strict liability or otherwise, is limited to the total amount paid, if any, by you to the Website. Modification of terms, conditions, and disclaimers: We reserve the right to change any terms, agreements, conditions, and disclaimers under which this Website offers its service. This right does not affect the existing terms and conditions accepted by you upon making a valid purchase using this Website.

Statutory rights: These Terms will not affect your statutory rights as a consumer.

Transferability: Your right to use the Website and the Documents is not transferable.

Codes and passwords: When you are provided with a password at this site, it is for your use only. You are not to give the password to anyone. The password is the property of the Website and is given to you for limited use and specific purpose.

True intent: All information you provide to this Website or the case attorney by way of the online interview or email, as it relates to your information or your spouse’s information, and the specific information of your case, must be true, accurate, and not falsified. You represent that you are using the Website and the Documents under your own name and not under a fictitious name, and you intend to use the Documents for their intended purpose. You shall not use the Documents for any other purpose.

Security: Unless provided otherwise in the privacy policy, the Website will not provide any personally-identifying information to any third party without your consent (which consent may be obtained electronically via email or form fill in on the Website); provided however that you are advised that in the event the Website determines in its reasonable discretion that disclosure of personal identifying information is necessary to comply with any law, rule, court order, subpoena, civil investigative request or demand, discovery request or any other legal requirement to include rebuttals to credit card disputes or chargebacks, the Website and or case attorney as well as their payment processor may disclose personally-identifying information to comply with the aforementioned requests, and it may be disclosed without any notice to you or your consent. The Website and case attorney agree to take reasonable efforts to protect your personally identifying information in the event of such disclosure; provided, however, that you agree that the Website and your case attorney shall not be liable to you for any claim by you that the Website or the case attorney failed to exercise reasonable care in protecting your personally-identifying information. You agree that the Website and case attorney are not responsible to you for any inadvertent disclosure or unauthorized access by any third party of your personally-identifying information.

General: These Terms are governed by the laws of the State of Washington. You hereby consent to the exclusive jurisdiction of the courts of the State of Washington in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation of this clause. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in full force and effect. These Terms constitute the entire agreement between you and the Website, not including the Service Agreement entered into between you and your case attorney, and these Terms supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, except for the aforementioned services agreement entered into by you and your case attorney. A printed version of these terms and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

MODIFICATIONS

This Website may amend or modify this agreement or impose new conditions at any time upon notice from this Website to you as published through this Website. Any use of the Website by you after such notice shall be deemed your full consent to acceptance by you of such amendments, modifications or new conditions. You are responsible for regularly reviewing these terms, conditions, and notices.

SEVERABILITY